Privacy Policy

Snus Down Under ("we", "us", "our") is committed to safeguarding the privacy of our users ("you", "your"). This Privacy Policy ("Policy") describes in detail our practices concerning the collection, use, storage, disclosure, and protection of personal data that you provide when visiting our website or making a purchase through Snus Down Under.

Personal Data We Collect
In the course of your interactions with our website, we may collect and process the following types of personal data:

  • Full name
  • Billing and shipping addresses
  • Email address
  • Telephone number
  • Payment details (including credit/debit card information)
  • IP address, browser type, and device identification information
  • Records of communications with our customer service team

Purposes for Collecting Your Personal Data
We collect and process your personal data for the following specific purposes:

  • Processing, fulfilling, and managing your orders, including shipping and delivery.
  • Facilitating secure payment transactions.
  • Providing responsive and effective customer support and service.
  • Detecting, preventing, and investigating fraudulent activities or unauthorized transactions.
  • Conducting data analytics to enhance our services and optimize website functionality.
  • Sending marketing communications and promotional offers, subject to your express consent.
  • Complying with legal obligations, regulatory requirements, and enforcing our Terms and Conditions.

Disclosure of Personal Data
We may disclose your personal data to selected third-party entities under strict confidentiality agreements and solely for the purposes outlined above. Such third parties may include:

  • Payment processing providers
  • Shipping and logistics partners
  • Marketing and advertising agencies
  • Fraud prevention agencies
  • IT service providers, including data storage and hosting providers

We will never sell, trade, or rent your personal information to unauthorized third parties.

International Data Transfers
Your personal data may be transferred, stored, and processed outside of your jurisdiction, including countries with differing data protection standards. We ensure appropriate safeguards are implemented in accordance with applicable data protection laws and regulations to secure your personal information during such transfers.

Data Retention Policy
Your personal data will be retained only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, or resolve disputes. Upon expiry of the retention period, personal data will be securely erased or anonymized.

Security Measures
We have implemented rigorous technical, organizational, and administrative security measures designed to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. While we strive for absolute security, no electronic transmission or storage method is entirely secure, and we cannot guarantee absolute protection.

Cookie Policy
We employ cookies and similar tracking technologies to improve user experience, analyze traffic patterns, and tailor our website functionalities. You may manage cookie preferences through your browser settings; however, disabling cookies might limit certain features and functionalities of our website.

Your Data Protection Rights
Under applicable data protection laws, you have the right to:

  • Access the personal data we hold about you.
  • Correct or update inaccuracies in your personal data.
  • Request deletion or restriction of processing your personal data.
  • Withdraw your consent to data processing activities at any time.
  • Object to the processing of your personal data for marketing purposes.

To exercise any of these rights, please contact us using the contact details provided on our website.

Changes to This Privacy Policy
We reserve the right to amend, update, or modify this Privacy Policy at any time. Any significant changes will be communicated via prominent notification on our website, and your continued use of our services constitutes your acknowledgment and acceptance of these changes.

Contact Information
Should you have any inquiries, comments, or concerns regarding this Privacy Policy or our data handling practices, please contact us through the contact information available on our website.

Thank you for choosing Snus Down Under.